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Keep Kuul Podcast

Developing a Customer Service-Centered Culture

It’s easy for companies to claim a commitment to culture, but how many of them actually practice and uphold their values in their day-to-day operations? And for the organizations that do, what are some ways to help ensure those values stick?

Ben Wulf, the CEO of Portacool in east Texas, answers these questions and more in the first episode of the Keep Kuul podcast. Portacool was started in the small town of Center, Texas and, in the 30 years since its establishment, it’s kept close ties with its community and its customers.

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