One-Year Warranty

One Year Warranty on motor and electrical components for Portacool 510 and Portacool Cyclone™ models.

For one (1) year from the date of purchase, Portacool, LLC (hereafter “Portacool”) warrants any original component part or parts of its Portacool 510 and Portacool Cyclone™ series portable evaporative coolers (the “Equipment”) that are found, upon examination by factory-authorized personnel, to be defective in material or workmanship.

If the Equipment and/or its original component parts, develop a defect covered by this limited warranty within the applicable time periods described above, the same may be repaired by the customer after receiving the appropriate parts from Portacool or entirely replaced with a new product of the same by Portacool at the option of Portacool.

All transportation charges for shipment of the Equipment and/or its component parts that are submitted for replacement or repair under this warranty must be borne by the purchaser. For warranty replacement information, please refer to our Warranty Return Policy, then visit our Warranty Return Request Form for return details.

This warranty is void if: i) the Equipment and/or its component parts are found to have been misused, abused, repaired by or tampered with by unqualified personnel; ii) any of the product’s component parts have been replaced with parts that were not authorized Portacool replacement parts; iii) the product has been modified in any way (other than repairs made by qualified individuals with Portacool replacement parts); iv) the product has not been appropriately registered by its original purchaser; or v) the customer cannot show proof of purchase as the product’s original owner.

Notwithstanding anything herein to the contrary, Portacool warrants its Portacool 510; Cyclone 110, 120, 130, 140 and 160; APEX 500, 700, 1200, 2000, 4000, 6500; Jetstream 220, 230, 240, 250, 260 and 270; Hurricane 370 and 360; and Hazardous Location 260 and 270 housings for the full lifetime of the Portacool to the extent they are found, upon examination by factory-authorized personnel, to be defective in material or workmanship. The Lifetime Warranty on product housings is void if the housing is found upon examination by Portacool to have been misused, abused, or otherwise tampered with by unqualified personnel. The Lifetime Warranty on product housings does not cover ordinary wear and tear and is non-transferable.

Portacool limitation of liability in the case of a breach of any implied or written warranty relating to the equipment and/or its component parts, Portacool shall not be liable for any incidental or consequential damages, and the limits of liability against Portacool for any such breach shall not exceed the cost of replacement or repair of the equipment.