*If your Portacool was manufactured before 2020, the date code is in the top righthand corner of the ID plate outside the cooler. If your Portacool was manufactured after 2020, the date code is the first five (5) digits of the serial number.
*Replacement Component Parts will ONLY ship when Portacool has received a completed form.
*Please allow 24 hours for processing upon receipt of the request.