If you are seeking a replacement Component Part, please complete the below Return Request form and attach an image of the manufacturer label from the defective item to the end of the form. Or email the completed document to firstname.lastname@example.org with an image of the label, or affix the physical sticker to a printed copy of this completed form and mail it to Portacool at:
Portacool, LLC, Attn: Customer Service
711 FM 2468, Center, TX, 75935
If you have any questions or are requesting a warranty outside of the United States, please email them to email@example.com or call 1-(800) 695-2942, Monday – Friday (7:30 a.m. to 5:00 p.m. CST).