To keep your Portacool evaporative cooler running smoothly for many years, we recommend daily and weekly maintenance. Each day you run the cooler, the pump should be turned off approximately 15 minutes before the fan is shut off to allow the media to dry completely. Weekly, we recommend shutting down the cooler, disconnecting from the power source, and draining the water tank. Once the tank is empty, the evaporative media can be removed to clean the tank and inside the cooler.

Yes, the fan and pump motors are separate systems. You can run one without the other with no damage to the product. That said, you will not receive the same degree of cooling by only running the fan. For evaporative cooling to occur, water must be running over the evaporative media.

All Portacool evaporative coolers come with automatic low water shut-off. When the evaporative cooler is out of water, a red light will illuminate on the control panel and the pump will shut off.

All Portacool Apex evaporative coolers require a standard 120v electrical outlet. Portacool Hazardous Location 270 & 260 must be hard-wired by a certified electrician.

All Portacool evaporative coolers come with Portacool Protect™. See your products’ Owner’s Manual for exact warranty information. Visit https://portacool.com/warranty/.

While evaporative coolers achieve significant temperature drops in more arid climates and drier spaces, they can provide relief from the heat in any climate due to the advancements in evaporative cooling technology. Even in hot and humid areas, you can still expect to receive cool, comfortable air.

Multiple factors can affect exactly how much humidity and moisture evaporative cooling contributes to an environment. An increase in humidity of approximately 2%-5% is produced depending on the temperature and humidity of the environment. This increase is not noticeable in a ventilated area where the air produced by the cooler is exhausted. When properly ventilated, an evaporative cooler will not cause condensation or rust.

Evaporative coolers are designed to work best in areas not easily cooled by traditional air conditioning, so outside is an excellent environment!

All Portacool products come with both a fill tank and hose connector. This gives you the option to keep a hose connected or manually fill the tank. Along with these features, Portacool products also come equipped with automatic low water shut-off. When the evaporative cooler is out of water, a red light will illuminate on the control panel and the pump will shut off.

Portacool evaporative coolers CAN drop the air temperature up to 30°F when the air is very dry and where relative humidity can be 30% or less. Even in humid climates our products can still easily produce a significant temperature change.

Depending on the quality of maintenance and water, evaporative media typically lasts 5 years or more.

Portacool evaporative coolers are not misting fans so there should be no water coming out of the product. The products do use water, but the process of evaporation produces cooler air without a mist so you won’t get wet. A small amount of humidity is added to the air, but with proper ventilation, it is not noticeable and will not cause rust formation on equipment.